There has never been a better time to be bilingual. Even though many jobs are being lost due to the economic decline, bilingual jobs continue to see a rise in positions. With the explosion with this service industry, there have been monetary rewards too.
The need for bilingual employees is at an all-time high. This is because today’s marketplace via the web allows people from Germany to buy from an American producer. When this same German customer calls the client service phone number, he has the right to interact in his indigenous language. If there is not really a customer service representative experienced in German, the customer will become frustrated. He will not only ever purchase from this company. He will take time to tell his family and friends of his unsatisfactory experience with the company. Many sales could be lost due to this one phone call. It is the price that business must pay to become a world presence.
Economic theory states that when demand is high, supply is low. This is certainly the case with bilingual positions. There are simply too many unfulfilled positions because of the lack of qualified applicants. Suffice to say, if there is the shortage of bilingual employees, management will pay their bilingual staff more to be able to retain them. Otherwise, these same employees can go work with a competitor making a large amount more in salary than they did at their own previous job. Salaries will become higher and general higher pay is received by all bilingual employees due to the demand.
Room for Advancement
By having bilingual employees on the business’s staff, a business shows that they understand and will fulfill their customers’ needs, no matter what language they speak. This in turn will lead to higher sales when subsequent customers are given a referral by the first customer. This makes a bilingual worker a revenue generator and you will be noticed by management. Possible supervisory positions may open in different department in line with the ability to speak another language with proficiency.